Do you give guarantee on products?
Many of our products come with a manufacturer's guarantee, which is usually 24 months. You will find the guarantee conditions in the instructions manual of the specific product. We do not offer any guarantee beyond the manufacturer's guarantee.
Do you give warranty?
Of course, we give you warranty (liability for defects) within the statutory warranty period of 24 months.
I have a guarantee claim.
Please contact our customer service by email with detailed information such as order number, item number and details of the guarantee claim.
I have a warranty claim.
Please contact our customer service by e-mail with detailed information such as order number, article number and details of the warranty claim.