-- Cancellation policy for consumers --
Consumers have a right of cancellation. A consumer is any natural person who concludes a legal transaction for purposes which can predominantly neither be attributed to his commercial nor his self-employed professional activity.
Right of CancellationYou have the right to revoke this contract within fourteen days without giving reasons.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier have taken or have taken possession of the last goods.
In order to exercise your right of cancellation, you must inform us (Sören Panse, Reptilienkosmos, Annastr. 91, 41372 Niederkrüchten, Tel.: 02163-9894578, Fax: 02163-9894828, E-Mail: firstname.lastname@example.org) of your decision to cancel this contract by means of a clear declaration (e.g. a letter, fax or e-mail sent by post). You may use the attached model withdrawal form, which is not mandatory.
In order to comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.
Consequences of cancellation
If you revoke this Agreement, we shall refund to you immediately and no later than fourteen days from the date on which we receive notice of your revocation of the Agreement all payments we have received from you, including delivery charges (other than the additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by us). We will use the same payment method used by you in the original transaction for such refund, unless expressly agreed otherwise with you and in no case you will be charged for such refund. We may refuse to refund until we have received the goods back or until you have proved that you have returned the goods, whichever is earlier.
We collect goods that cannot be sent by parcel post. You must return or hand over to us goods that can be sent as a parcel immediately and in any case within fourteen days of the day on which you notify us of the revocation of this contract at the latest. This period shall be deemed to have been observed if you dispatch the goods before expiry of the period of fourteen days. You shall bear the direct costs of returning the goods. The return costs for goods that cannot be sent by parcel post are estimated at a maximum of 80.00 EUR.
You only have to pay for any loss in value of the goods if this loss in value is due to handling them that is not necessary for checking the condition, properties and functioning of the goods.
Special notes - Financed transactions
If you finance this contract with a loan and later revoke it, you are no longer bound by the loan agreement, provided that both agreements create an economic unit. This is to be assumed in particular if we are also your lender or if your lender makes use of our cooperation with regard to financing. If we have already received the loan when the revocation takes effect or when the goods are returned, your lender shall enter into our rights and obligations under the financed contract in relation to you with regard to the legal consequences of the revocation or return. The latter shall not apply if the object of the present contract is the acquisition of financial instruments (e.g. securities, foreign exchange or derivatives).
If you wish to avoid a contractual obligation as far as possible, make use of your right of cancellation and also revoke the loan agreement if you also have a right of cancellation for it.
-- End of the cancellation policy --
The right of cancellation shall not apply to contracts for the supply of goods which are liable to decay rapidly or the expiry date of which would be exceeded rapidly, or to contracts for the supply of goods which are not prefabricated and the manufacture of which is determined by an individual choice or destination by the consumer or which are clearly tailored to the personal needs of the consumer.
If you wish to cancel the contract, please fill in the following form and return it.
To: Sören Panse
|I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods:|
|Ordered on / received on (*):|
(only for paper messages):
|(*): Delete as appropriate.|